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Privacy Policies
The Intuitive Well Pty Ltd is a divisional of The Organic Network Pty Ltd which is committed to protect your privacy in complying with the National Privacy Principles contained in the Privacy Act 1988 and all other applicable legislation governing privacy.
Our customers’ privacy is paramount for The Intuitive Well Pty Ltd. We have policies and procedures to ensure that all personal information is handled in accordance with the National Privacy Principles.
This Privacy Policy sets out our policies on the management of personal information - that is, how we collect personal information, the purposes for which we use this information, and to whom this information is disclosed.
What is personal information?
Personal information is information that could identify you. Examples of personal information include your name, address, telephone number and email address. For professional practitioner, personal information also include qualification details and insurance indemnity.
How do we collect your personal information?
The Intuitive Well collects personal information directly from you, when you provide information by phone or in application forms, or when you submit your personal details through our web sites.
How do we use your personal information?
Your personal information may be used to:
• verify your identity;
• assist you to subscribe to The Intuitive Well services;
• provide the services you require;
• administer and manage those services, including charging, billing and collecting debts;
• research and develop The Intuitive Well services;
• gain an understanding of your needs in order for us to provide you with a better service
• contact you to obtain your feedback and to find out your level of satisfaction with our services
We will only use the personal information you have chosen to provide us for the purpose for which you provided it. We will not use it for any other purpose without your consent.
If you consent, we may also use your information to provide you the information about our special events, products and services, and newsletter.
In relation to marketing and promotional material sent via email, The Intuitive Well will send such material only if you elect to receive it (i.e. subcripe) or if it is provided in response to your request. You can indicate your subcripe preference at our web sites.
What happens if you don't provide personal information?
Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on your credit card or banking details, we may not able to rent you a room for your practice.
To whom do we disclose personal information?
We may engage third party service providers to perform functions for The Intuitive Well. Such functions include customer enquiries, mailing, credit card payment authorisation, trend analysis, market research, website usage analysis and promotions.
For our service providers to perform those functions, it is sometimes necessary for us to disclose your personal information to those suppliers. Where disclosures take place, we take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
How do we protect personal information?
At all times, we take great care to ensure your personal information is protected from unauthorised access, use, disclosure or alteration.
We endeavour to ensure that our employees are aware of, and comply with, their obligations in relation to the handling of personal information. Only properly authorised employees are permitted to see or use personal information held by The Intuitive Well and, even then, only to the extent that it is relevant to their roles and responsibilities.
Your personal information will not be sold to any other organisation for that organisation's unrelated independent use. Further, we will not share your personal information with any organizations, other than those engaged by us to assist us in the provision of our products and services.
What about information you provide in job applications?
If you submit a job application to The Intuitive Well, we will use the information provided by you to assess your application as part of the application process, you may be required to complete a pre-employment questionnaire. If you refuse to provide any of the information requested by us, we may be unable to consider your application.
Is the personal information we hold accurate?
The Intuitive Well takes all reasonable precautions to ensure that the personal information it collects, uses and discloses is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. We encourage you to contact us:
• if there are any errors in your personal information; and
• keep us up-to-date with changes to your personal information such as your name or address.
The Intuitive Well's website
The Intuitive Well provides products and services via website. When you visit our site, its web servers record anonymous information such as the time, date and URL of the request. This information assists us to improve the structure of its web sites and monitor their performance.
We may use 'cookies' on our web site. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our website may place on your computer. Usually, cookies are used as a means for our website to remember your preferences. As such, cookies are designed to improve your experience of our website.
In some cases, cookies may collect and store personal information about you. We extends the same privacy protection to your personal information, whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our web sites or take advantage of the improved website experience that cookies offer.
We also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. We collects and manages IP addresses as part of the service of providing internet session management and for security purposes.
How can you access or correct the personal information we hold about you?
Wherever possible and appropriate, we will let you see the personal information we hold about you and correct it if it is wrong.
If you wish to obtain access to your personal information held by us, or to request us to correct any errors in that information, please contact us by:
• phoning the The Intuitive Well Centre on (02) 9387 8777;
• faxing the The Intuitive Well Centre on (02) 9387 7766;
• emailing us at info@theorganicnetwork.com.au; or
• writing to our Privacy Officer at Po Box 301, Bondi Junction NSW 2022
Who should you contact if you have concerns about our handling of personal information?
If you have any queries or concerns about the manner in which we have handled your personal information, please write to:
Privacy Officer
The Intuitive Well
Po Box 301
Bondi Junction NSW 2022
We will send you written acknowledgement of your correspondence. We will investigate your query or concern and will advise you of the steps we have taken to answer or resolve it.
Changes to our Privacy Policy
We may change our Privacy Policy from time to time at our discretion and without notice. At any time, the latest version is available from our website at www.ford.com.au or our Customer Relationship Centre.
Issued June 2005
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